Mari Holopainen, University Teacher, at Aalto University

Background

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Research:

I have worked in multiple research positions and managed multidiscliplinary collaboration among universities.

My research interests include the following themes:
Future Orientation, Scenarios and Strategy
Narrative and Discursive Approaches
Consumers and Participation in Innovation and Design

International research experience:

Saïd Business School, University of Oxford Spring 2013, Visiting academic
University of California, Berkeley, Haas Business School Fall 2009, Visiting Student Researcher

Societal service:

In addition I have served as a city councilor in Helsinki and in other positions of trust. Currently I work as a Board member at Helen Oy (former Helsingin Energia) which is one of the largest energy companies in Finland and as Chairperson of the Board of Helsinki Summer University.

City Councilor in Helsinki, 2009-
Member of the Board, Helen Oy (Helsingin Energia), 2015-
Chairman of the Board, Helsinki Region’s Open Summer University, 2013-
Member of the Helsinki City Audit Committee, 2013-

Background

View Finnish language versionView English language version

Research:

I have worked in multiple research positions and managed multidiscliplinary collaboration among universities.

My research interests include the following themes:
Future Orientation, Scenarios and Strategy
Narrative and Discursive Approaches
Consumers and Participation in Innovation and Design

International research experience:

Saïd Business School, University of Oxford Spring 2013, Visiting academic
University of California, Berkeley, Haas Business School Fall 2009, Visiting Student Researcher

Societal service:

In addition I have served as a city councilor in Helsinki and in other positions of trust. Currently I work as a Board member at Helen Oy (former Helsingin Energia) which is one of the largest energy companies in Finland and as Chairperson of the Board of Helsinki Summer University.

City Councilor in Helsinki, 2009-
Member of the Board, Helen Oy (Helsingin Energia), 2015-
Chairman of the Board, Helsinki Region’s Open Summer University, 2013-
Member of the Helsinki City Audit Committee, 2013-

Keywords

Innovation in Services

Service design

Future Orientation

narratives

Discursive Approaches

Strategy as discourse

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CV

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JOURNAL ARTICLES (PEER-REVIEWED)

Holopainen M. & Toivonen, M. 2012. Weak Signals – Ansoff Today. Futures, 44: 198–205.
(Impact Factor 1.287. Journal Citation Reports ISI 2011)

Helminen, P., Mäkinen, S. & Holopainen, M. 2016. Better user-developer communication in service development by collaborative physical modelling, International Journal of Services and Operations Management, 23(2).

Holopainen M. 2010. Exploring service design in the context of architecture. Service Industries Journal, 30: 597-608. (Impact Factor 2.579. Journal Citation Reports ISI 2011)

Nordlund H., Lempiälä, T. & Holopainen M. 2011. Openness of innovating: the new roles of customers and users in business-to-business context. International Journal of Entrepreneurship and Innovation Management, 14 (4): 282-297.

BOOKS (PEER-REVIEWED)

Toivonen M., Holopainen, M. & Tuominen T. 2012. Involving customers in the service innovation process. In L.A. Macaulay, I. Miles, J. Wilby, Y.L. Tan & B. Theodoulidis, L. Zhao, (Eds), Case Studies in Service Innovation. Service Science: Research and Innovations in the Service Economy: 195-208. New York: Springer Science+Business Media.

Holopainen M. & Helminen P. 2011. User-based service innovation including a futures perspective: a case study with four methods. In J. Sundbo and M. Toivonen (Eds.) User-Based Service Innovation: 303-322. UK: Edward Elgar Publishing.

Helkkula A. & Holopainen M. 2011. Service innovation as an experience: Differences between employee and user narratives. In J. Sundbo and M. Toivonen (Eds.) User-Based Service Innovation: 281-302. UK: Edward Elgar Publishing.

CONFERENCE PAPERS

Nissilä, H., Holopainen, M., Granqvist, N. & Rajala, R. 2015. Birth of a field for renewable energy: how translating positive expectations from other markets urges shared purpose. The 31st EGOS colloquium, 2-4 July, 2015, Athens.

Holopainen, M., Timonen, H., Haakana, M., Niemi, J. & Kaski, T. 2015. Formation of engagement: Agreement, small talk and anticipation of customer preferences in sales meetings. The 31st EGOS colloquium 2015, 2-4 July, 2015, Athens.

Timonen, H., Holopainen, M., Haakana, M., Niemi, J. & Kaski, T. 2015. The performance of a sales meeting: Enacting interactional competence in professional business services, working paper presented at the 7th International Symposium on Process Organization studies, 24-27 June 2015, Kos, Greece.

Nissilä, H., Holopainen, M. & Rajala, R. 2014. Organizational responses to ambiguous expectations in solar technology markets, the 30th EGOS Colloquium, July 3–5, 2014, Rotterdam, The Netherlands

Salmi, A. & Holopainen, M. 2014. Changed perceptions as propellers for reformed organizational actions: visual construction of legitimacy, the30th EGOS Colloquium, July 3–5, 2014, Rotterdam, The Netherlands

Holopainen, M. 2013. From disinterest to glorification - corporate, employee, and customer narratives on a new e-service, the 29th EGOS Colloquium, 4-6 July, 2013, Montréal, Canada.

Holopainen M. 2013. Beyond Dominant Voices - Narrative Strategies of Constructing the Future in Topical Discussions. A storytelling conference (the 20th in the Storytelling Seminar Series),13^th– 14th June 2013, Lincoln Business School, University of Lincoln, UK.

Holopainen M. 2012, Future orientation through a narrative lens. The British Academy of Management Conference, 11-13 September 2012, Cardiff University, UK.

Holopainen, M. & Nisula, J-V. 2011. Review and Approaches to Service Design. The Art and Science of Service, 8-10 June 2011, San Jose, California.

Helkkula A., Toivonen M., Holopainen M., Autio M. 2010. Service innovation as an experience: Differences between employee and customer narratives. XVIIII. International RESER Conference, 30 September - 2 October 2010, Gothenburg, Sweden.

Holopainen M., Helkkula A., Chlodnicki M. 2009. Approaching Service Experiences through Servicespace Design. QUIS11, the Service Conference, 11-14 June 2009. Wolfsburg, Germany.

Burger T., Holopainen M., Meiren T. 2009. ServLab, the Laboratory System for the Design, Visualization and Simulation of Services. QUIS11, the Service Conference, 11-14 June 2009, Wolfsburg, Germany.

Toivonen M., Holopainen M., Tuominen T. 2009. Searching Practices for Client Involvement in Service Innovation. The International Symposium of Service Science, 23-25 March 2009 Leipzig, Germany.

Nordlund H., Lempiälä T., Holopainen M. 2008. Openness of innovation and new roles of customer and user in business-to-business context. The 1st ISPIM Innovation Symposium, 14-19 December, 2008, Singapore.

Holopainen M. 2008. Exploring service design in the context of architecture. XVIII. International RESER Conference, 25-26 September 2008, Stuttgart, Germany.

Holopainen M. 2007. Identification and Interpretation of Weak Signals. The Annual Conference of the European Academy of Management, EURAM, May 16-19 2007, Paris.

Holopainen M. 2007. Linking a Foresight Perspective to Innovation Processes in KIBS– An Ethnographic Case Study. The British Academy of Management Conference, 11-13 September 2007, Warwick Business School, University of Warwick, Coventry, UK.

Holopainen M. 2007. Linking a Foresight Perspective to Innovation Processes in KIBS. 9th International Conference of Finland Futures Research Centre and Finland Futures Academy, 6-8 June 2007, Turku, Finland.

Holopainen M. 2007. Perpectives in Understanding Weak Signals. COST A22 Conference, 9-11 July 2007, Athens, Greece